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1.
HOW TO ORDER FROM Bride Rite - The best way to order
from Bride Rite is to use our Convenient Online Shopping
Cart where all your information is secure. When we receive
your order, we will email you confirmation of the order and
inform you of the delivery timing. Please include with your
order: the Ribbon (type, color, width, # of spools); your
Billing and Shipping address; daytime phone number; Email
address; and Tax ID if available. For more info about Bride
Rite products email us
here.
2.
SHIPMENT AND HANDLING
Bride
Rite provides our customers with access to an extensive
selection of tulle, ribbon and trims, etc.. It usually takes
about 7-10 business days to ship most orders. This time
frame is necessary for most orders because of inventory
fluctuations due to ribbon colors and widths, and to allow
you access to a wide variety of ribbons. If the ribbon is in
stock, Bride Rite will ship your order within 2 business.
Bride Rite will ship all orders by USPS priority unless you
request otherwise when your order is ready to ship. For
Alaska, Hawaii and U.S. territories, Bride Rite ships via
Priority Mail which takes about 3-5 business days. Overnight
Express is available upon your request For orders outside
the US, the customer will be offered the choice of AIR (4 to
7 days) or Economy (4 to 6 weeks) You should expect to
receive your order from the date you ordered as follows:
7-10 business days to ship most orders (or 2 days to ship if
the ribbon is in stock) Bride Rite will email a confirmation
when your order is shipped with tracking information.
3.
SHIPPING AND HANDLING RATES
Shipping
Rates are:
| 0
to $19.99 |
$5.50 |
| 20 to $34.99 |
$8.50 |
| 35 to $54.99 |
$11.50 |
| 55 to $79.99 |
$14.50 |
| 80 to $129.99 |
$17.50 |
| $130 and up |
Call for Rate |
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Shipping
is done from our facility in East Texas. USPS Ground
rates plus order handling charges for U.S. Locations not
including Alaska, Hawaii and U.S. Territories, range from
$5.50 up. FOR ALASKA, HAWAII AND U.S. TERRITORIES,
Bride Rite SHIPS PRIORITY MAIL
4.
RETURN POLICY
All
of BRIDE RITE Product Sales are Final. The colors of any
ribbon, trim or other product on this web site compared to
actual product may vary depending on computer hardware and
software used to view the product, and ribbon dye lot
variations. BRIDE RITE is not responsible for colors not
matching the intended use and does not accept returns on
this basis. As many companies have different names for
colors and because fabrics may take dyes differently (for
instance, periwinkle tulle may not be a perfect match to
periwinkle satin ribbon) always refer to the colors shown in
the listing to order. We cannot accept returns for color
matches; if in doubt, please request a color sample All
merchandise is brand new. Any problems must be reported
within 3 days of receipt of merchandise. Authorized
returns/exchanges for defective product must be in original
unopened condition . Bolts of tulle and custom orders
are not returnable.
Shipping costs are not refundable as they go to the
shipping company.
By
adhering to our shipping and return policy guidelines you
allow us to offer our customers top quality product at
excellent prices.
Please
allow 7 to 10 days for receipt of product unless special
arrangements have been made for expedited shipping.
If
the ribbon, trim or other product is defective, please
contact us here
with details within 3 days of receipt of the product to
obtain a defective product return authorization number. NO
RETURNS WILL BE ACCEPTED WITHOUT AN AUTHORIZATION NUMBER
from BRIDE RITE.
5.
BACK ORDERS
Due
to the extensive number of ribbons & other items
supplied by Bride Rite, an ordered item may be on back
order. Bride Rite will ship the bulk of the order within the
time detailed in section 2 of our Sales Policy and within
approx. 2 weeks ship the back order with no additional
freight charge. Bride Rite will not be responsible for
freight on back orders if a customer requests an immediate
(within 2 days) partial shipment of an order which takes the
usual 7-10 days before it can ship complete. In this case,
Bride Rite will charge the freight on the second shipment to
complete the order. Your invoice will indicate if an item is
on back order. A zero will appear in the shipped column and
a comment will be shown on the invoice. If any item has been
discontinued, it will be noted on your invoice in the
comment section. 5. Return
Policy: Bride Rite gladly accepts returns of wedding favors
and other items. Bride Rite proudly stands behind everything
we sell, guaranteed! We assure nothing but quality for all
of your special occasions! Returns must be made within 10
days of receipt. We do not accept returns on food items or
items that have been used. |
