 1.
HOW TO ORDER FROM
BRIDE RITE
The best way to order from Bride Rite is to use our Convenient
Online Shopping Cart where all your information is secure. When we
receive your order, we will email you confirmation of the order and
inform you of the delivery timing. Please include with your order:
the Ribbon (type, color, width, # of spools); your Billing and
Shipping address; daytime phone number; Email address; and Tax ID if
available. For more info about Bride Rite products
Contact
us
2.
SHIPMENT AND HANDLING
Bride Rite
provides our customers with access to an extensive selection of
tulle, ribbon and trims, etc.. It usually takes about 7-10 business
days to ship most orders. This time frame is necessary for most
orders because of inventory fluctuations due to ribbon colors and
widths, and to allow you access to a wide variety of ribbons. If the
ribbon is in stock, Bride Rite will ship your order within 2
business. Bride Rite will ship all orders by USPS priority unless
you request otherwise when your order is ready to ship. For Alaska,
Hawaii and U.S. territories, Bride Rite ships via Priority Mail
which takes about 3-5 business days. Overnight Express is available
upon your request For orders outside the US, the customer will be
offered the choice of AIR (4 to 7 days) or Economy (4 to 6 weeks)
You should expect to receive your order from the date you ordered as
follows: 7-10 business days to ship most orders (or 2 days to ship
if the ribbon is in stock) Bride Rite will email a confirmation when
your order is shipped with tracking information.
Please
allow 7 to 10 days for receipt of product unless special
arrangements have been made for expedited shipping.
3. SHIPPING
AND HANDLING RATES
Shipping Rates
are weight and destination based.
USPS Ground rates
plus order handling charges for U.S. Locations not including Alaska,
Hawaii and U.S. Territories, range from $5.50 up. FOR ALASKA,
HAWAII AND U.S. TERRITORIES, Bride Rite SHIPS PRIORITY MAIL ***Shipping rates are
subject to change without notice ***
4. RETURN
POLICY
All
of BRIDE RITE Product Sales are Final. The colors of any ribbon,
trim or other product on this web site compared to actual product
may vary depending on computer hardware and software used to view
the product, and ribbon dye lot variations. BRIDE RITE is not
responsible for colors not matching the intended use and does not
accept returns on this basis. As many companies have different names
for colors and because fabrics may take dyes differently (for
instance, periwinkle tulle may not be a perfect match to periwinkle
satin ribbon) always refer to the colors shown in the listing to
order. We cannot accept returns for color matches; if in doubt,
please request a color sample All merchandise is brand new. Any
problems must be reported within 3 days of receipt of merchandise.
Authorized returns/exchanges for defective product must be in
original unopened condition . Bolts of tulle and custom orders
are not returnable. Shipping
costs are not refundable as they go to the shipping company.
By
adhering to our shipping and return policy guidelines you allow us
to offer our customers top quality product at excellent prices.
If
the ribbon, trim or other product is defective, please
Contact
us with details within 3 days of receipt of the product
to obtain a defective product return authorization number. NO
RETURNS WILL BE ACCEPTED WITHOUT AN AUTHORIZATION NUMBER from BRIDE
RITE.
5. BACK
ORDERS
Due
to the extensive number of ribbons & other items supplied by
Bride Rite, an ordered item may be on back order. Bride Rite will
ship the bulk of the order within the time detailed in section 2 of
our Sales Policy and within approx. 2 weeks ship the back order with
no additional freight charge. Bride Rite will not be responsible for
freight on back orders if a customer requests an immediate (within 2
days) partial shipment of an order which takes the usual 7-10 days
before it can ship complete. In this case, Bride Rite will charge
the freight on the second shipment to complete the order. Your
invoice will indicate if an item is on back order. A zero will
appear in the shipped column and a comment will be shown on the
invoice. If any item has been discontinued, it will be noted on your
invoice in the comment section. 5. Return
Policy: Bride Rite gladly accepts returns of wedding favors and
other items. Bride Rite proudly stands behind everything we sell,
guaranteed! We assure nothing but quality for all of your special
occasions! Returns must be made within 10 days of receipt. We do not
accept returns on food items or items that have been used. |
